Mutual Insurance Carriers – How to Decrease EPL Claims?

The internet, wearable devices, and society’s ability to almost instantly have an answer to any question has changed your members’ mindset. Your members are likely asking for more – more value, more attention, more tools, resources – more, more, more.

It’s near impossible to increase dividend distributions, decrease EPL claims or reduce future premiums while simultaneously improving retention rates and member satisfaction if you’re only providing average value added tools. Many mutual insurance companies are struggling with how they can provide more value to the member, while remaining profitable themselves. This whitepaper details just how mutual insurance carriers can increase profitability while simultaneously increasing member satisfaction.